JOB OPPORTUNITIES

Administrative Assistant

Responsibilities

  • Understand Piano Vertu product offerings and market positioning. 

  • Understand the full Piano Vertu offerings (lessons, programs and policies) in order to maximize each customer contact opportunity.

  • Support the musical development of existing students. 

  • Process changes to lesson or teacher details 

  • Create customer contact files 

  • Process enrollment information 

  • Follow-up, collection and upload Terms and Conditions 

  • Enter financial information and set up automated payment plans 

  • Enter data for summer lesson bookings 

  • Perform other duties if required

Job Types: Full-time, Part-time (Might be required to work during weekends and evenings)

Qualifications

  • Previous experience in administrative and office support

  • Proven problem-solving ability 

  • Above average typing speed (minimum 60 wpm) 

  • Fully bilingual (oral & written) in English and French (Mandarin would be an asset)

Desired Characteristics

  • High attention to detail and accuracy 

  • Highly organized yet able to adapt to changing needs 

  • Ability to work independently 

  • Trustworthy

  • Flexible

Marketing Associate

Main responsibilities

  • Assists the sales team in various sales and administrative projects.

  • Executes various sales initiatives including researching new promotion campaigns, implementing marketing designs.

  • Coordinates in-store concerts and special musical events.

  • Prepares logistic arrangements for clients after sale, helping with follow-up to ensure customers' satisfaction with the purchase.

  • Updates promotion and store events on social media.

  • Maintains excellent business relationships with clients by providing accurate information and helping with problems or inquiries.

  • Assists with scheduling of classes of the music school.

  • Other administrative and sales support tasks, as needed.

Skills and qualities

  • Fully bilingual (oral & written) in English and French (Mandarin would be an asset)

  • Highly organized, able to work independently without supervision required

  • Strong interpersonal skill; must be able to communicate with customers over the phone or in person

  • Flexible and excited about supporting various unpredictable projects and schedules

  • High proficient with Microsoft Office (Outlook, PowerPoint, Word, Excel)

  • High Proficient with Adobe Photoshop, Illustration and indesign

Job Types: Full-time, Part-time (Might be required to work during weekends and evenings)

Apply Now

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